A. After completing the booking questionnaire, we will verify the necessary information and send you a confirmation via email and text with a link to sign agreement and pay invoice. This is due upon receipt of confirmation. We accept credit, debit and bank transfer. We do not accept checks or cash.

A. The state requires that we send reports up to 2 business days after inspection day, however, we usually provide reports the same business day with the exception of commercial inspections and evening inspections.

A. Unfortunately, we no longer provide referrals to 3rd parties, we do not price any jobs for 3rd parties no do we re-inspect 3rd party trades after repairs are done. We recommend to contact your realtor who is very resourceful and can help you.

A. A copy of the paid invoice was sent when you paid and then again with your report. If you need another link to the report, just provide the property address and we will send as soon as we are able.

A. What’s the question, I may be able to help?

A. We accept credit, debit, and bank transfers. We do not accept checks or cash. Payment is due at time of booking. We do not collect payment on site.

A. Yes. Cancelation fee varies on when it was canceled.

If you need to speak to an inspector abut an issue with an inspection, simply call or text the office, leave a brief message (explain the issue) and staff member will return your get back as soon as they are able.

A. We inspect the following types of properties: single-family, multi-family homes, condos, townhomes, multi-unit properties, and all types of commercial buildings including mixed-used. We also offer the following add-On Services also known as ancillary services: Mold testing, radon testing, sewer line inspections, termite inspections, and lead-based paint testing. We provide same day reports, in most cases. Pricing depends on size, type and location of service.

A. Unfortunately, we do not offer phase inspections. It is not a service that is often requested.

A. Our single-family, multi-family and mixed used inspection services includes interior & exterior structure as well as all major mechanicals such as electrical, plumbing, hvac and roof.

A. Unfortunately, we do not offer floor plans. It is not a service that is often requested.

A. We inspect chimney's as far as we can visually see. However, for a thorough inspection of the entire chimney line, we recommend a chimney sweep followed by a video scope of the chimney liner. A local chimney sweep expert should be contacted.

A. Yes, we provide an agreement and receipt before the inspection. It is important that you sign the agreement prior to the start of any inspection.

A. Unfortunately, we no longer provide 3rd party referrals nor do we price and jobs for 3rd parties. We recommend that you contact your realtor who is very resourceful for contacts. Another great source is facebook community groups. Just remember to check reviews before you hire a contractor.

A. We assign inspectors based on the size of the inspector availability, property, location and services ordered. For specific requests, please mention it when booking. We will do our best to occamodate your request.

A: Mold testing starts at $375. We're on-site about 30 minutes to collect samples. Lab turnaround is about 2 business days, with the final report sent within 1 business day after results — about 3 business days total.

A: Availability depends on property size, type, and location. Check live availability and book online at cityhomeinspectors.com.

A: Inspectors are in the field, but a team member can call you back if needed.

A: Sorry to hear that. Please provide the property address and issue. A staff member will follow up.

A: It depends on property size and any add-on services. Specialists are sent for services like sewer, radon, mold, or termite.

A: After booking, you’ll receive a confirmation with a link to sign the agreement and pay. Payment is due upon receipt. We accept credit, debit, or bank transfer (no cash/checks).

A: No, we do not provide referrals or pricing. Please consult your realtor or search online.

A: Receipts are emailed at payment and with your report. Provide the property address if you need another copy.

A: Please ask your question. If needed, a staff member will follow up

A: No, only credit, debit, or bank transfers.

A: Yes, if cancellation is the same day as the inspection. The fee varies by travel distance.

A: We inspect single-family, multi-family, condos, townhomes, commercial and mixed-use. Ancillary services: radon, mold, sewer and termite. HUD 203k consulting also offered.

A: No, phase inspections are not offered.

A: Interior, exterior, roof (via drone/attic), HVAC, electrical, plumbing, insulation, ventilation, and structure.

A: No, not offered.

A: We inspect what is visible. For full review, hire a chimney sweep for a scope.

A: Yes, agreements must be signed before inspections start.

A: No, we do not price or re-inspect 3rd party work.

A: Yes, requests can be noted. We try to accommodate based on availability.

A: Spot checks only, not covered by standards. Recheck at final walk-through.

A: Yes, fees vary by distance if inspectors must return.

A: Yes, licensed in Illinois and Certified Master Inspectors.

A: Monday–Friday 9am–7pm, Saturday–Sunday 10am–5pm.

A: Refresh your browser. If still unavailable, we can resend it.

A: Yes, termite inspections are offered.

A: Yes, commonly used for VA loans.

A: By contract, reports only go to clients or their realtor. Clients may forward them.

A: Credit card refunds: 3–5 business days. Bank transfer: 5–7 business days.

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A: Inspectors often arrive early to inspect the exterior and roof.

A: Yes, provide the property address. Staff will adjust your order.

A: Yes, refund less $75 service fee and transaction costs.

A: Monitors must remain for 48 hours. Reports sent after retrieval.

A: Lab results take 2–3 business days. Final report sent when complete.

A: Reports are finalized by end of next business day.

A: It states sellers pay for retests, but it’s negotiable. Retests are typically done by the same inspection company, not the mitigation contractor.

A: Full payment and signed agreement are required before reports are released.